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HR

Develop & Perform

Develop frontline capability with performance, engagement and goal setting in one connected system.

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32%
Higher retention
+18
eNPS improvement
89%
Goal completion
4.2x
More recognition
Humanforce

Employee Net Promoter Score

Last 30 days · 87% response rate

+48
+9 vs last quarter
71%
Promoters
21%
Passives
8%
Detractors

Sentiment Trends

View All ›
Work-Life Balance
4.1
Manager Support
4.4
Career Growth
3.7
Performance reviews
Happier employees
Engagement and feedback
Clear growth pathways
Goals and development
Valued contributions

Trusted by leading employers across hospitality, healthcare, and retail

Co-op Live
City Football Group
Sunderland AFC
Ipswich Town
Norwich City
Charlton Athletic
Notts County
Co-op Live
City Football Group
Sunderland AFC
Ipswich Town
Norwich City
Charlton Athletic
Notts County

The complete talent development platform

Tools that help managers develop their people (not just evaluate them) across every shift, site, and team.

Employee Engagement

Measure sentiment with pulse surveys, track eNPS scores, and act on feedback before small issues become big problems.

  • Pulse surveys
  • eNPS tracking
  • Sentiment analysis
  • Anonymous feedback

Performance Management

Move beyond annual reviews to continuous feedback, goal tracking, and development conversations that drive real growth.

  • Goal setting & OKRs
  • Continuous feedback
  • 1:1 meeting tools
  • Performance reviews

Learning & Development

Build skills with structured learning paths, track certifications, and link training to career progression.

  • Learning paths
  • Course tracking
  • Certification management
  • Skills development
Employee Engagement

Know how your people feel before they leave

Pulse surveys and eNPS tracking give you real-time insight into employee sentiment across adult social care and venue teams. Sentiment analysis highlights trends so you can act early.

  • Pulse surveys: quick, regular check-ins on sentiment
  • eNPS tracking: measure and benchmark employee loyalty
  • Sentiment analysis: AI identifies themes in open feedback

Engagement

This Month
+42
Employee Net Promoter Score
+5 from last month
68%
Promoters
😐
26%
Passives
😞
6%
Detractors
Top Themes
Work-life balanceManager supportCareer growthTeam culture

My Goals

Q1 2025
Improve event-day NPS to 4.5+Ahead
85%
Complete working time supervisor trainingOn Track
60%
Reduce shift no-shows by 20%Behind
45%
Performance Management

Goals, feedback, and growth, continuously

Replace stressful annual reviews with ongoing conversations. Set goals aligned to business objectives, give feedback in the moment, and track progress all year round, whether staff are in the office or across event sites.

  • OKR frameworks: align goals from company to individual
  • Continuous feedback: praise and coaching in real-time
  • 1:1 meeting tools: structured conversations that drive growth
Learning & Development

Build skills that drive career growth

Structured learning paths, course tracking, and certification management, all connected to career progression and compliance requirements.

  • Learning paths: structured progression for every role
  • Completion tracking: monitor progress and mandatory training
  • Certification management: track expiries and ensure compliance

My Learning

3 of 5
Customer Service Excellence
2h✓ Complete
Leadership Fundamentals
4h•65%
Conflict Resolution
1.5h
Certifications: All Current
First Aid • Nov 2025Care Certificate • Jan 2026

Compensation Review. FY25

In Progress
Operations£48,000
Pending approval
Hospitality£36,500
Approved
Healthcare£52,200
Under review
Compensation Planning

Compensation Planning

Manage salary reviews, approvals and compensation decisions with structured workflows and clear visibility.

One connected platform

Works seamlessly with the Humanforce suite

Data flows automatically across the entire Humanforce suite

Talent

Talent

Attract and hire frontline people for adult social care, stadiums, venues and sport

Talent communityApplicant trackingDirect sourcing
HR

HR

The employee record, onboarding and people processes in one place

Core HROnboardingContracts
Learning

Learning

Training that follows role and site changes, kept on the employee record

PathwaysAutomationCompliance reporting
Workforce

Workforce

Rotas, time records and leave for UK frontline operations

RotasTime & attendanceWork App
Payroll via Brain

Payroll via Brain

Pay through the Brain payroll integration in the same journey as time records

Brain integrationTime records into payUnified offering
All modules connected in real-time
Get Started Today

See what Humanforce can do for your workforce.

See how Humanforce can help your organisation unify Talent, HR, Learning, Workforce Management and Payroll via Brain.

Request a demoEnquire now