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Komatsu: Customer Success Story

Komatsu

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Komatsu

As winners of the 2021 Candidate Experience (CandE) awards, Komatsu centralised all of their recruitment activity in Humanforce Talent to deliver best-in-class user experiences to candidates, managers and recruiters alike.

Key takeaways

Komatsu

Komatsu’s approach to talent acquisition and engagement is designed to improve the user experience for candidates, recruiters and hiring managers, while also delivering more efficient hiring outcomes.

Challenges

  • The recruitment process was long, outdated and needed a tech refresh
  • A central source of truth was needed to align recruitment workflow, eliminate double-work, and reduce miscommunication
  • Opportunity to improve the internal mobility program and engage talent
  • Referrals were not being promoted, nor captured efficiently

Results

As winners of the 2021 Candidate Experience (CandE) awards, Komatsu centralised all of their recruitment activity in Humanforce Talent to deliver best-in-class user experiences to candidates, managers and recruiters alike. Komatsu partnered with HudsonRPO for recruitment services and integrated Humanforce Talent with SAP SuccessFactors to deliver an end-to-end solution for the entire workforce.

By using the Humanforce Talent platform, Komatsu reduces its reliance on paid advertising and recruitment agencies, supports its Employer Value Proposition and diversity goals, as well as decreasing the time it takes to fill vacancies.

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